Shipping Policy
Shipping Policy
Thank you for shopping with us! We’re committed to getting your order to you as quickly and smoothly as possible. Please review the information below regarding our shipping process.
Order Processing
- Orders are typically processed within 2–4 business days.
- We do not ship on weekends or public holidays.
- Once your order has shipped, you will receive a confirmation email with tracking details.
Shipping Destinations & Times
We currently ship to the United States, Canada, the United Kingdom, Europe, Australia, New Zealand, South Korea, and select countries in Asia and the Pacific region.
Delivery times vary by location, but most orders arrive within 7–21 business days after dispatch. Express shipping may be available for certain countries.
Please note: delivery estimates do not include order processing time, and delays may occur due to customs or local postal services.
Customs, Duties & Taxes
All international orders are shipped from the United States using Delivered Duty Unpaid (DDU).
- This means import taxes, customs duties, and fees may be charged by your local government upon delivery.
- These charges are not included in the item or shipping price and are the responsibility of the buyer.
- We are not responsible for delays due to customs processing.
We recommend checking with your country’s customs office to understand what fees might apply to your purchase.
Need Help?
If you have any questions about your order or shipping, feel free to reach out to us at heavydutytrainin@gmail.com and we’ll be happy to assist you!